Terminagenten licenced to terminate are your premium partner for secretariat service, telemarketing, tele sales, appointment arrangement, as well as first and second level support.
Our call centre does according to a potential analysis by your order the address purchase of company addresses for cold calls in the outbound. For this we provide in cooperation with you a conversation guide and compile with you the best possible integration in your CRM software around follow ups to ease. As a specialist for appointment arrangements, direct marketing and dialogue marketing we put on computer telephony integration around your data banks and CRM systems always on the topical state to hold. Cold acquisition, customer questioning, customer recovery management, follow up calls and mystery calls also count to our achievement extent, as well as the monitoring and the market research.
Furthermore we take over all works of a classical forecastle office. We provide for your optimum extent of utilisation and take over the address qualification, the need query, the complaint management or the order acceptance. As an inbound specialist our agents substitute for your secretariat or are the experts in your order hotline. No matter whether service number or hotline, we are of the inbound specialist in the first and second a level support.
Use our skills for your advantage and no matter whether with Opt-In or in the form of cold acquisition. We procure your secretariat and office organisation, look after your customer continuance in the inbound and outbound. On account of hotline or service number we provide for your accessibility and the care of the distribution with new customers.
Our Support for you is always at First Level.
Terminagenten – licenced to terminate